A tech partner for your in-house IT team

Use VoxConnectUC as a tech partner for your in-house IT team — extra hands, deeper expertise, and 24/7 coverage without adding headcount.

What’s Included

Co-Managed IT Provider Capabilities

Frontline ticket handling plus Tier 2/3 escalation to keep your team focused on high-value work.

24/7 endpoint/server monitoring, OS and third-party patching, and outage response.

EDR, email security, vulnerability scans, and log collection with actionable reports.

Microsoft 365, Azure, virtualization, backup/DR, and network/firewall administration.

Mailbox/file migrations, upgrades, hardware refresh, and structured change management.

Asset inventory, runbooks, policy templates, and audit-ready evidence.

Why Co-Managed IT Makes Sense

Real outcomes, not just checkboxes — here’s what this service line means for your business day-to-day.

Extend Your Team: Add helpdesk capacity, escalation engineers, and specialist roles without adding headcount.
24/7 Coverage: Fill after-hours and weekend gaps with around-the-clock monitoring and response.
Faster Projects: Leverage our certified engineers to accelerate migrations, upgrades, and security rollouts.
Security Maturity: Adopt a layered stack — MFA, EDR, patching, vulnerability scans, and SIEM — with governance.
Predictable Budget: A right-sized monthly plan with clear SLAs and transparent project pricing.